Everything has changed. Prepare your leaders for the future:
You have the opportunity to structure your retail operations around these three foundational principles.
The Appointment Culture
• Define what the Appointment Culture means for your dealership.
• Understand the Sales Managers role.
• Build out an action plan to develop the Appointment Culture.
Retention is the Ultimate KPI
• Define core measurements of Retention.
• Understand the correlation between Retention Rates and Cost of Acquisition.
• Build out an action plan to grow Retention.
A High-Value Customer Experience
• Define a High-Value Customer Experience.
• Identify three roadblocks in your current dealership process.
• Build out an actionable and measurable plan based on the Transformation Change Model.
Each session includes:
• Pre-session study module (30 mins)
• Interactive online-classroom (90 mins)
• Post session action plan (30 mins)
• Follow-up coaching call
Sign up one or all Sales Managers now.
Each class is limited to nine attendees from non-competing dealerships.
PER SALES MANAGER