Leadership

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Leadership
Being a Good Person – The Question

Sometimes people ask me, being a good person that’s kind of subjective isn’t it? And my response is always the same, ”Absolutely.” So let’s define being a good person a little deeper with a question. I call it “The Question.”

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Leadership
Sales Leadership Series – Being a Good Person

Trainers, being a good person in any service industry, but especially professional automotive sales, has at its foundation the goal of adding real value to those we serve. This applies first to adding real value to the sales teams we lead, and then of course, to their customers, who are ultimately our customers.

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Leadership
Sales Leadership Series – Working Hard (Part 2)

Today we’re going to talk about second pillar of Sales Leadership – Working Hard, and we’ll focus on the first Operational Priority – the Appointment Culture.

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Leadership
Sales Leadership Series – Working Hard (Part 1)

Working Hard isn’t about how many hours we work. We are in the retail car business, of course we’re going to work long hours. It’s what we are going to work hard at doing. How we’ll prioritize and spend our time, that’s what differentiates a Sales Leader.

For our Sales Leadership discussions on Working Hard, we are going to focus on Four Operational Priorities. We’ll review and reflect on each one so we are clear on the what and the why.

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Leadership
Sales Leadership Series – Thinking Right (part 1)

Thinking Right in the retail car business means that as a Sales Leader, we need to start by Defining Reality, so that we can be very clear as to our priorities every day.

As a matter of fact defining reality is core to every leader in every vertical…faith leaders, business leaders, social leaders, political leaders…its where every organization get its “why”…people won’t follow a leader who can’t clearly define reality

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Leadership
Sales Leadership Series – Thinking Right (part 2)

Thinking Right in the retail car business means that as a Sales Leaders, we have a Leader’s Mindset.

A Leader’s mindset is grounded in reality, its solution oriented, but it allows a leader to see further…and then lead the organization into the future.

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Leadership
Sales Leadership is…

Today we’re going to define the 3 pillars of Sales Leadership, and give you a practical exercise to do today for each one

Sales Leadership is built on three pillars…thinking right, working hard, and being a good person.

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Leadership
The Voice of a Leader

In a time of crisis, or challenge, people need to hear their leader’s voice. And the leader’s voice needs to stand out from the crowd, it must sound different, or it’s not a leader’s voice. And it needs to bring three things to the team: Reason, Confidence, and Hope.

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Leadership
How a Leader Responds to Crisis

Let’s start by defining ‘crisis’. Now for today, can we just call it ‘unexpected challenges, with potentially big consequences’. We are going to look at 3 ways to respond to crisis, but let’s start first with something that we should have all learned in Kindergarten, but probably didn’t… and that’s to build margins in your life.